Meet the Team

Joe MacFawn Headshot

Joe MacFawn


At the start of his business in 1989, Joe hit the ground running providing the Capital Region with commercial janitorial services. Over time, his business became MacFawn Fire & Flood Restoration as we know it today, providing commercial and residential clients with property management, restoration, and disaster recovery services.

In addition to his 30+ years of expertise and experience in the restoration industry, Joe holds a Bachelor of Science in Finance and Marketing from the University of Albany SUNY School of Business, as well as vast knowledge and experience in Business Administration and Emergency Rescue.

Joe is an active member of various industry organizations including the International Cleaning and Restoration Association (ICRA), Institute of Inspection, Cleaning and Restoration (IICRC), Restoration Industry Association (RIA), International Facility Management Association (IFMA), and more. Outside of running MacFawn Restoration, Joe enjoys taking long trips on his motorcycle.

Evan MacFawn Headshot

Evan MacFawn

General Manager

As our General Manager, Evan oversees the day to day operations ensuring smooth operation of the business as a whole, and seeing that Joe’s company vision comes to life. Evan attended Drexel University in Philadelphia, PA, obtaining his BSBA majoring in Finance and Management.

Following his time at Drexel, Evan worked in southern NJ as a commercial construction superintendent and assistant project manager, specializing in freezer warehouses before joining the family business full time to jump-start the Pennsylvania branch. Evan holds various IICRC certifications, an NYS Mold Remediation license, and a Pennsylvania Public Adjusting license.

Owen MacFawn Headshot

Owen MacFawn

Project Administrator

As our Project Administrator, Owen is responsible for assisting field operations and providing project management on various levels. He has fulfilled numerous roles at MacFawn, including field technician, field supervisor and sales associate.

Owen holds a Bachelor of Science degree from Drexel University located in Philadelphia, PA. During his undergraduate studies, Owen also obtained certification in emergency services as a Firefighter and Emergency Medical Technician. Currently, Owen services MacFawn’s Pennsylvania region. In his free time, Owen serves his community as a firefighter and EMT, and enjoys staying active to maintain a fit lifestyle.

Olivia Tully Headshot

Olivia Tully

Office Manager

As our Office Manager, Olivia provides administrative support and general office operation oversight. Prior to joining the MacFawn team, Olivia earned a Master of Public Health degree from University at Albany SUNY concentrating in Social Behavior and Community Health and a Bachelor’s degree in Health Science from Springfield College located in Massachusetts. Outside of the office, Olivia enjoys spending time outdoors, reading, and attending classes at a local gym.


Joseph "CJ" Heinbach

Business Development Manager

(518) 918-4944

As our Business Development Manager, CJ is responsible for establishing and maintaining client relationships. CJ holds a BA in Public Policy and Affairs from University at Albany SUNY. In addition, CJ holds many certifications as a volunteer firefighter in his local community and has been deployed to help with relief efforts during devastating flooding in Western NY, as well as Hurricane Sandy in Long Island. Outside of the office, CJ enjoys relaxing and spending time with his wife and two young sons at their family’s home on Keuka Lake in the Finger Lakes region. He also enjoys playing softball, golf, and is an avid Miami Dolphins fan.

Kyliene Philips Headshot

Kyliene Philips

Marketing Assistant

As our Marketing Assistant, Kyliene conducts marketing research, produces social media and marketing/sales content, and provides assistance in overall business development operations. Kyliene holds a Bachelor’s of Technology in Communications from SUNY Cobleskill. Growing up, Kyliene spent her time dancing competitively and playing lacrosse in college. Outside of the office, Kyliene enjoys learning Jiu-Jitsu and Muay Thai in her free time.

Casey Artz Headshot

Casey Artz

Field Supervisor

As our Field Supervisor, Casey oversees all in-field operations and technicians and leads his own projects, ensuring customer satisfaction. Born and raised in Montana, Casey spent many years learning the carpentry trade. Prior to joining the MacFawn team, Casey worked as a flooring specialist and also performed siding, roofing, window, door, trim work, and framing repair and installation. In his free time, Casey enjoys cars and woodworking.

CJ McCord Headshot

CJ McCord

Lead Restoration Technician

With a background in water and fire restoration, CJ is one of our lead technicians for commercial and residential losses. Prior to joining the MacFawn team, CJ spent numerous years as a post-hurricane first responder to provide emergency water mitigation and remediation services, as well as content management, throughout Florida and the surrounding southern states. Outside of work, CJ enjoys spending time hunting and fishing.

See What Our Clients Say

Mark S.

"We were very happy with the work performed by MacFawn. The project manager was a huge help in the beginning, giving us information and assessing the issue. Then, the technician who performed the actual work was really friendly, courteous, and knowledgeable. I could tell he actually cared about making sure this was all done the right way."

Weston Alexandar

"I called MacFawn last week when my basement flooded and they responded promptly; materials in hand and ready to work. They gave me a more than fair estimate of what the work would cost before they started and were in and out. They completely dried out my basement in a matter of a day or so and gave me sound advice on preventing mold growth and what to look for in the future to bypass anymore damage. I would highly recommend these folks. "

Allison Murphy

"These guys are by far the BEST in the area. I called them when I discovered my basement was full of water and they were at my house in Slingerlands in 35 minutes FLAT. Professional, courteous, knew what to do and did it quickly. After my basement was dried there were no visible signs of mold growth. They did an excellent job. I don't think I've ever had a service call show up that quickly. I would highly recommend."

Mary Becker

"My house had a great deal of damage from a storm in the capital region last year and I had NO CLUE who to call. MacFawn Fire and Flood also works with emergency storm damage apparently. A friend recommended them and once they were on the scene, everything fell into place. The owner has liaised communication with my insurance company on more than one occasion and gave me the tools I needed to stay afloat while we are out of the house during the restoration process. They were done in about 2 weeks for a job that I was initially told would take up to three months. Staff on the field are wonderful and the administrative support was second to none. I don't know what we would have done if we hadn't called these guys. There was a lot of damage that led my family into a state of panic and chaos. They helped get us out of a roach motel our insurance company placed us in and into an apartment that our insurance company paid for in full. Our lives went from being in panic to being on a stay cation while they worked on our home. I can't thank them enough for all of their support and assistance. Great crew!"

Mel Paroff

"This firm was fantastic. Their response and the quality of their work was phenomenal. I highly recommend them for any emergency service work. "

Eric Bamberg

"Literally life saving. After our home was infiltrated with toxic silica dust from a nearby construction project, MacFawn saved us. We discovered the mess after 7pm on a Friday. That night they reached out to cleaners, we had an on site quote Saturday and by sundown Sunday, our home was both clean and safe. Within a week the entire inside and outside were spotless after a window cleaning specialist came a few days after the interior clean up. The crews inside our home were kind, professional and did an excellent job!"