At the start of his business in 1989, Joe hit the ground running providing the Capital Region with commercial janitorial services. Over time, his business became MacFawn Fire & Flood Restoration as we know it today, providing commercial and residential clients with property management, restoration, and disaster recovery services.
In addition to his 30+ years of expertise and experience in the restoration industry, Joe holds a Bachelor of Science in Finance and Marketing from the University of Albany SUNY School of Business, as well as vast knowledge and experience in Business Administration and Emergency Rescue.
Joe is an active member of various industry organizations including the International Cleaning and Restoration Association (ICRA), Institute of Inspection, Cleaning and Restoration (IICRC), Restoration Industry Association (RIA), International Facility Management Association (IFMA), and more. Outside of running MacFawn Restoration, Joe enjoys taking long trips on his motorcycle.
General Manager[email protected]
As our General Manager, Evan oversees the day to day operations ensuring smooth operation of the business as a whole, and seeing that Joe’s company vision comes to life. Evan attended Drexel University in Philadelphia, PA, obtaining his BSBA majoring in Finance and Management.
Following his time at Drexel, Evan worked in southern NJ as a commercial construction superintendent and assistant project manager, specializing in freezer warehouses before joining the family business full time to jump-start the Pennsylvania branch. Evan holds various IICRC certifications, an NYS Mold Remediation license, and a Pennsylvania Public Adjusting license.
Project Administrator[email protected]
As our Project Administrator, Owen is responsible for assisting field operations and providing project management on various levels. He has fulfilled numerous roles at MacFawn, including field technician, field supervisor and sales associate.
Owen holds a Bachelor of Science degree from Drexel University located in Philadelphia, PA. During his undergraduate studies, Owen also obtained certification in emergency services as a Firefighter and Emergency Medical Technician. Currently, Owen services MacFawn’s Pennsylvania region. In his free time, Owen serves his community as a firefighter and EMT, and enjoys staying active to maintain a fit lifestyle.
Office Manager[email protected]
As our Office Manager, Olivia provides administrative support and general office operation oversight. Prior to joining the MacFawn team, Olivia earned a Master of Public Health degree from University at Albany SUNY concentrating in Social Behavior and Community Health and a Bachelor’s degree in Health Science from Springfield College located in Massachusetts. Outside of the office, Olivia enjoys spending time outdoors, reading, and attending classes at a local gym.
Joseph "CJ" Heinbach
Business Development Manager[email protected] (518) 918-4944
As our Business Development Manager, CJ is responsible for establishing and maintaining client relationships. CJ holds a BA in Public Policy and Affairs from University at Albany SUNY. In addition, CJ holds many certifications as a volunteer firefighter in his local community and has been deployed to help with relief efforts during devastating flooding in Western NY, as well as Hurricane Sandy in Long Island. Outside of the office, CJ enjoys relaxing and spending time with his wife and two young sons at their family’s home on Keuka Lake in the Finger Lakes region. He also enjoys playing softball, golf, and is an avid Miami Dolphins fan.
Marketing Assistant[email protected]
As our Marketing Assistant, Kyliene conducts marketing research, produces social media and marketing/sales content, and provides assistance in overall business development operations. Kyliene holds a Bachelor’s of Technology in Communications from SUNY Cobleskill. Growing up, Kyliene spent her time dancing competitively and playing lacrosse in college. Outside of the office, Kyliene enjoys learning Jiu-Jitsu and Muay Thai in her free time.
As our Field Supervisor, Casey oversees all in-field operations and technicians and leads his own projects, ensuring customer satisfaction. Born and raised in Montana, Casey spent many years learning the carpentry trade. Prior to joining the MacFawn team, Casey worked as a flooring specialist and also performed siding, roofing, window, door, trim work, and framing repair and installation. In his free time, Casey enjoys cars and woodworking.
Lead Restoration Technician
With a background in water and fire restoration, CJ is one of our lead technicians for commercial and residential losses. Prior to joining the MacFawn team, CJ spent numerous years as a post-hurricane first responder to provide emergency water mitigation and remediation services, as well as content management, throughout Florida and the surrounding southern states. Outside of work, CJ enjoys spending time hunting and fishing.