MacFawn Fire & Flood provides professional fire & water damage restoration, and mold removal & remediation in Albany, Saratoga, Glens Falls, NY, and the surrounding area, as well as Media, PA and Tampa, FL.
Kyle Donohue
May 15, 2023
Gabe and Trevor did a great job removing mold from my attic, and they were both very accommodating during the process. I highly recommend them to anyone who needs mold removed.
Lauren Ford
April 25, 2023
We had a pretty good experience with MacFawn. We used them after a pipe burst in our home that damaged an upstairs closet, living room ceiling and floor. They were good about replying to emails and always friendly and helpful when they came to our house, especially Chris, Gabriel & Trevor. I do wish they had been a bit more proactive about letting us know what was going to happen and when, and MacFawn accidentally damaged the finishing to the floor in the dining room. However, they took total responsibility for that and arranged a floor refinisher to come and refinish the floors which turned out well. They did a good job with being careful with our possessions. I wish they had better equipment for managing the 'dust' that gets kicked up in this repair work. Overall we were happy with our experience.
Celeste
April 10, 2023
MacFawn responded quickly to our emergency. Their technicians are courteous and professional. I would definitely use them again .
Andrew Stern
December 31, 2022
Outstanding service. Response time quick, very courteous employees, and the job was completed rapidly and completely; great job!
Trevor
December 29, 2022
I had a water line come loose on our fridge that leaked down into my basement and MacFawn did a great job in response time, customer support, recommending remediation and working directly with my insurance on billing for a overall hassle-free experience.
Their on-site team was knowledgeable, friendly, showed genuine care for my home and worked to make sure the water was quickly cleaned up, preventing lasting damage. Their timely & effective support ensured no lasting damage to my home which I was able to repair easily thanks to their mitigation support team.
*edit: I would like to add that MacFawn handled the mitigation and was happy to handle the repairs as well, but I opted to handle the repairs separately. In this regard, MacFawn's true customer-oriented service shined through because they were understanding and accepting of my decision and did not pressure me at all to change my mind.
I would recommend them to anyone dealing with the unexpected challenges of owning a home!
Tyler Rogers
December 17, 2022
Came within 2 days of call. Did exactly what they said they would do. I'd use them again and refer them to anyone. Very professional
Helen Edelman
November 30, 2022
MacFawn exceeded my expectations. Every member of the crew was professional, efficient, and transparent about the project. I am very grateful for their good work and commitment to making my house a safer place to live.
