Privacy Policy

MacFawn Enterprises Inc. Privacy Policy

 

MacFawn Enterprises Inc. dba MacFawn Fire & Flood Restoration (the “Company”) is committed to maintaining privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and protect the information you provide us and to assist you in making informed decisions when using our services.

 

For purposes of this Agreement, “Site” refers to Company’s website, which can be accessed at www.macfawn.com

 

“Service” refers to the Company’s services accessed via the Site, in which users can view supplemental information about offered services, request more information via the ‘Contact Us’ form, and download informational forms. 

 

The terms “we”, “us”, and “our”, refer to the Company. 

 

“You” refers to you, as a user of our Site or our Service.

 

By accessing our Site or our Service, you accept our Privacy Policy and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy. 

 

  1. Information We Collect
    1. We collect “Non-Personal” and “Personal Information”. Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous user data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal information includes your email, name, address, or any other identifying information which you submit to us through the “Contact Us” form, via email, phone, social media platform, or other outside source. 
  2. Information Collected via Technology
    1. To activate the Service you do not need to submit any Personal Information other than your email address. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, the social media platform of which you connected to the Site, and other information that does not personally identify you. We track this information using cookies or pixels. 
  3. How We Use and Share Information
    1. Personal Information
      1. Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company. The vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
      2. In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, requests, provide support, and inform users about Company updates and services. 
      3. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal processes or enforceable governmental request; address fraud, security, or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. 
    2. Non-Personal Information
      1. In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyze use patterns on the Site. The Privacy Policy does not limit in any way our use or disclosure of Non-Personal information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion. 
      2. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. 
    3. Your Rights Regarding the Use of Your Personal Information
      1. You have the right at any time to prevent us from contacting you for marketing purposes. When we send promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
    4. Links to Other Websites
      1. As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. 
    5. Changes to Our Privacy Policy
      1. The Company reserves the right to change this Policy at any time. We will notify you of significant changes to our Privacy Policy by placing a notice on our Site.
    6. Contact Us
      1. If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected].

 

Last Updated: This Privacy Policy was last updated November 2020

See What Our Clients Say

Mark S.

"We were very happy with the work performed by MacFawn. The project manager was a huge help in the beginning, giving us information and assessing the issue. Then, the technician who performed the actual work was really friendly, courteous, and knowledgeable. I could tell he actually cared about making sure this was all done the right way."

Weston Alexandar

"I called MacFawn last week when my basement flooded and they responded promptly; materials in hand and ready to work. They gave me a more than fair estimate of what the work would cost before they started and were in and out. They completely dried out my basement in a matter of a day or so and gave me sound advice on preventing mold growth and what to look for in the future to bypass anymore damage. I would highly recommend these folks. "

Allison Murphy

"These guys are by far the BEST in the area. I called them when I discovered my basement was full of water and they were at my house in Slingerlands in 35 minutes FLAT. Professional, courteous, knew what to do and did it quickly. After my basement was dried there were no visible signs of mold growth. They did an excellent job. I don't think I've ever had a service call show up that quickly. I would highly recommend."

Mary Becker

"My house had a great deal of damage from a storm in the capital region last year and I had NO CLUE who to call. MacFawn Fire and Flood also works with emergency storm damage apparently. A friend recommended them and once they were on the scene, everything fell into place. The owner has liaised communication with my insurance company on more than one occasion and gave me the tools I needed to stay afloat while we are out of the house during the restoration process. They were done in about 2 weeks for a job that I was initially told would take up to three months. Staff on the field are wonderful and the administrative support was second to none. I don't know what we would have done if we hadn't called these guys. There was a lot of damage that led my family into a state of panic and chaos. They helped get us out of a roach motel our insurance company placed us in and into an apartment that our insurance company paid for in full. Our lives went from being in panic to being on a stay cation while they worked on our home. I can't thank them enough for all of their support and assistance. Great crew!"

Mel Paroff

"This firm was fantastic. Their response and the quality of their work was phenomenal. I highly recommend them for any emergency service work. "

Eric Bamberg

"Literally life saving. After our home was infiltrated with toxic silica dust from a nearby construction project, MacFawn saved us. We discovered the mess after 7pm on a Friday. That night they reached out to cleaners, we had an on site quote Saturday and by sundown Sunday, our home was both clean and safe. Within a week the entire inside and outside were spotless after a window cleaning specialist came a few days after the interior clean up. The crews inside our home were kind, professional and did an excellent job!"